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Customer service

Returns

Not quite what you were looking for? You have 30 days to send your order back. Sorted in three steps.

How it works

Returns in
3 steps

  1. Register your return

    Fill in the return form below within 30 days of receiving your order.

    Go to the return form →
  2. Send your package

    Send your return with Track & Trace to:
    Papland 16, 4206 CL Gorinchem
    attn. Grill Master Gloves

  3. Money back

    We'll inspect your return as soon as it arrives. Once approved, the purchase amount will be back in your account within 14 days.

Step 1

Return form

Fill in the form and we'll send you a confirmation as soon as possible.

The conditions

30 day return period

After receiving your order.

14 days

Your money back within 14 days of approval.

100% original condition

With labels and tags, no signs of use.

T&T required

Send your return with Track & Trace. Shipping costs are on you.

Can't find
your question?

Send us a message. We're happy to help.